Frequently asked massage questions
Table of contents
- Is this a legitimate massage or something else?
- How much does a massage cost in Nha Trang, Vietnam?
- Do you change towels after every customer?
- Do you reuse wax?
- What wax do you use?
- How well are your staff trained?
- How will the massage therapist know what I want?
- What if the massage is too light or too hard?
- Can I have a shower before or after the massage?
- Do I have to pay in advance?
- Do you accept credit cards?
- What about my privacy?
- What if I’m pregnant?
- Do I need to tip?
- Do you have lockers for my valuables?
- Can I look at the room before my massage?
- How many people will be in the room?
- How will a massage therapy session benefit me?
- Will I experience muscle soreness following a deep tissue massage?
Is this a legitimate massage or something else?
We are a legitimate spa massage service offering professional, therapeutic treatments in a safe and respectful environment. All services are provided by trained staff and are focused solely on wellness and relaxation.
How much does a massage cost in Nha Trang, Vietnam?
Massage prices in Nha Trang vary depending on the quality and type of spa. Budget options can start from around 200,000–300,000 VND, while professional, high-quality spas typically range from 400,000–700,000 VND for a 60-minute massage.
At reputable spas like Pure Vietnam Beauty & Spa, prices generally start from around 410,000 VND for a 60-minute treatment, offering higher standards of hygiene, trained therapists, and a more relaxing experience.
Do you change towels after every customer?
Yes, all linen is changed after every customer. We do not turn over or reuse any towels, sarongs or face cradle covers. All linen is sent to a professional laundry for cleaning.
Do you reuse wax?
No. Used wax is discarded with each use.
What wax do you use?
We use Caron wax from Australia. We use hard wax for bikini, Brazilian, underarms and other delicate body parts. We use strip wax for arms, legs, chest and other larger areas.
How well are your staff trained?
All staff are trained to the highest Australian and international standards by the Australian owner/operator, who has a Diploma in Remedial Massage, certificates in waxing, Lomi Lomi massage, Bowen Therapy and more. He has over 14 years of experience in remedial massage, waxing, facials and other treatments in Australia, and over 12 years in Vietnam.
How will the massage therapist know what I want?
Our receptionists speak excellent Vietnamese, English and Korean. Our massage staff speak some or a lot of English, so you will be able to tell them what you want. We have also developed a unique form, available in many languages, for you to fill out to inform our staff what style of massage you want, what pressure you want, any areas you want more attention on and what areas you do not want massaged. This form is taken into the room for your treatment so the staff will fully understand what you require.
What if the massage is too light or too hard?
Please don’t hesitate to tell your massage therapist to go harder or softer. Even though you have filled in a form with your preference, each person’s idea of hard, medium or soft is different. Our staff are always happy to change the treatment according to your preferences.
Can I have a shower before or after the massage?
Yes. We have three rooms with showers. Just inform our receptionists in advance and they will ensure you are in a room with a shower so you can have a shower before and/or after your massage.
Do I have to pay in advance?
No, you do not have to pay in advance at Pure Vietnam Beauty & Spa. You can pay after your treatment.
Do you accept credit cards?
Yes, we accept Visa and Mastercard.
What about my privacy?
We will provide you with disposable underwear to wear and you will also be covered by a sarong during your treatment. Our massage therapists have been trained in professional draping techniques and respect your privacy at all times.
All of our massage therapists exhibit a professional attitude at all times. You must remain appropriately covered during your treatment and may not ask for the covering to be removed. Sexual advances towards your massage therapist will cause the immediate cessation of your treatment.
What if I’m pregnant?
We have specially designed pregnancy cushions from Body Support Systems in the USA to support your comfort during pregnancy massage. Please tell our staff that you are pregnant before your treatment so we can discuss suitable positioning and use the cushions as appropriate.
Do I need to tip?
No, tipping is not compulsory. It is completely up to you if you wish to tip. Of course, it is appreciated by our staff if you tip them for a job well done, but our staff will never ask for a tip or make you feel uncomfortable about tipping.
Do you have lockers for my valuables?
Yes, we have lockers in the rooms. They are key-lockable and there is a stretchy cord so you can put your key around your wrist if you wish. Although we trust all our staff, we provide lockers so you can feel more comfortable and relaxed while having a massage in a foreign country. We do not recommend going to places that ask you to put your belongings in a locker outside your treatment room.
Can I look at the room before my massage?
Yes, you are more than welcome to come and have a look around. As long as the rooms are available at the time, our staff will gladly show you the massage rooms.
How many people will be in the room?
You will only share a room with someone you wish to share with. We have private rooms, a Deluxe Room with two massage tables, a sauna, spa and shower, and another room with three massage tables and a shower.
How will a massage therapy session benefit me?
Professional massage therapy may help relieve muscular tension and discomfort, improve range of motion and reduce stress. The benefits vary depending on your needs and the type of treatment.
Will I experience muscle soreness following a deep tissue massage?
Most people report feeling very relaxed and often experience relief from aches, pains and stress after a massage session. However, some people, especially those who receive deep tissue massage, experience mild muscle soreness, which may last a day or two.
